YourTouch is an online cosmetic beauty store that aims to supply beauty and personal hygiene products. The following terms and conditions are applied to all visitors of the website www.yourtouch.in. Also included are any transactions done through our online store.
YourTouch may change the following and is implied. But such changes will be notified on the website before the change takes place.
In the following, the terms “you,” “customer,” or “user” mean the end-user, the person who is our customer. The terms “we”, “our” and “us” mean YourTouch (Online Beauty Cosmetic Store).
User Account, Password, and Security
In our company, we provide full confidentiality for our customers. Our online store is a single view and it helps you experience our wide range of services pretty accurately and clearly.
Maintaining your account’s credentials (account or password) is solely your responsibility, and any activity done in your account is fully your responsibility.
In the case of any unauthorized use or security breach of your account or password, we advise you to immediately report it to us.
We also advise you to log out of your account at the end of using our website, since we are not liable for any loss or damage that happens if you don’t comply with this section.
Information like: photos, text, software, data, graphics, messages, uploaded, posted, emails which you provide us with. All the data you upload on our website is solely your responsibility and we will not be responsible for it, or accountable in any situation.
You are agreeing with our terms that you don’t coax, or provide help or take part in any kind of transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating, or sharing any information which:
- belonging to someone else and over which the user has no authority;
- is harmful to others, has pornography, racism, paedophilic information, any form of degradation, intruding into another person’s privacy, material, information, or name, and trolling other people.
- harmful content on minors;
- Infracting any trademark, copyright, patent, or other proprietary rights;
- violates any public or web laws.
- impersonating another person and acting rudely or unparliamentary toward Yourtouch or other people
- Programs that contain viruses or program codes that disrupt the website or make it slow.
- Threatens India’s unity, integrity, defense, security, or sovereignty, cordial relations with other states, or public order, or creates inducement to commit any cognizable offense, hampers investigation of any offense, or insults any other nation.
YourTouch will not be held liable or responsible for the examination or evaluation of User Content, nor will we accept any responsibility or liability for the content included within it. YourTouch is not responsible if the content of our user material offends or oppresses you. We are not responsible for any kind of use or publication on the website by you, and thus, Yourtouch is not liable for any loss of content or loss, damage, or quality of user content. Furthermore, Yourtouch will not be liable in any way for any User Content, including without limitation, any errors or omissions in User Content, or any loss or damage of any kind incurred by you as a consequence of the use of any User Content.
You agree that we have the right to remove any content or information that violates our user content policy. Furthermore, you grant further rights and reserve the right to modify, compress, or remove any user content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, Yourtouch reserves the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable, as well as the right to refuse service and/or terminate accounts without notice to any users who violate these Terms and Conditions or who subjugate the rights of others.
If you wish to have any of your User Content removed from our Site (YourTouch), please email us at [email protected] and include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, reason for deletion, and date(s) of posting(s) you wish to delete (if you have it). If you are unable to provide this information, we may be unable to process your deletion request. Please allow up to 30 business days for your deletion request to be processed.
YourTouch Online Store makes every effort to present correct product and pricing information, but mistakes sometimes happen.
The price of a product cannot be confirmed until you place an order with YourTouch Online Store. If a product or service is listed at an incorrect price or with incorrect information due to a technical error, YourTouch Online Store reserves the right to refuse or cancel any orders placed for that product or service, unless the product has already been delivered or the service has already been used by you.If an item’s price is incorrect, YourTouch Online Store may, in its sole discretion, contact you for instructions or cancel your order and notify you of the cancellation. Your offer will not be deemed accepted unless the product you ordered is delivered and the services are used, in which case YourTouch Online Store reserves the right to change the price of the product/service and contact you for further instructions using the e-mail address you provided during registration or order placement, or cancel the order and notify you of such cancellation.
Please refer to our Shipping Policy for further information about our shipping and other details.
We try to be as environmentally friendly as possible by reducing our packaging, which helps sustain our planet. Because of that, our products don’t come in extra packaging. But we try our best to make sure the product reaches you safely without any damage.
If any of the products are missing from your order, it is advised that you notify us before 12 hours to get the product or a substitute. If this is not possible, you can all together cancel the order. If the 12-hour notice period passes by, we will not be able to assist you further.
It is critical that you wait for our email with return instructions (if applicable) and keep the products in the same condition in which you received them.
Disclaimer of Warranties/Limitation of Liability
Because Yourtouch sales are “first come, first served,” it is the customer’s responsibility to log in sooner if they want to get better products or styles. Once a product is sold out, it is not replenished. We cannot guarantee the presence of any product in our inventory, and we will only notify you if an item is sold out.
We, as a merchant, bear no responsibility for any loss or damage occurring directly or indirectly from the refusal of permission for any transaction due to the cardholder exceeding the preset limit mutually agreed upon from time to time by us and our acquiring bank.
Our online presence is provided “as is.” Except to the extent that such representations and warranties are not legally excludable, we make no representations or warranties of any kind, express or implied, warranties of merchantability, non-infringement, or fitness for a particular purpose in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement, or suitability for a particular purpose.
You concur with us that, to the fullest extent permissible by applicable law, we will not be accountable or responsible (whether in contract, tort (including negligence), or otherwise) for any:
(a) disruption of our business.
(b) the site’s access delays or interruptions.
(c) data non-delivery, corruption, loss, or other alteration
(d) any loss or damage incurred as a result of dealings with or the presence of off-website links on the website.
(e) computer viruses, system failures, or malfunctions caused by your use of the site, including when you click on a link to or from a third-party website.
(f) any inaccuracies or omissions in the content.
(g) occurrences beyond our control.
Furthermore, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) arising out of or in connection with the Website or your use thereof, regardless of the form of action, whether in contract, tort (including negligence), or otherwise, and our maximum aggregate liability shall not exceed INR 2000 only.
You accept that no claims or lawsuits originating from or related to your use of the website or these terms and conditions may be filed more than one year after the relevant cause of action arose.
- If we think, in its sole and absolute discretion, that you have violated any of the terms, we may suspend or terminate your use of the Website or any service.
- If you cease to use the Website or any service, YourTouch has the right to remove any content or other materials relating to your use of the service without incurring any liability to you or any third party.
- Until either party terminates the agreement, you are responsible for paying for any services or products that you have already ordered. You will also be entitled to your royalty advantages under the Policy, which has accrued to you or is lawfully deemed to have accrued to you.
If any provision of the Terms generally is basically found to definitely be really invalid or inapplicable in whole or in part, sort of such invalidity or inapplicability will essentially apply only to that provision or part of that provision, and the remainder of that provision, as well as all other provisions of these Terms, will for the most part remain in full force and effect.
Users are solely responsible for any information or content published on the Website under these Terms. Before they appear on the Website, YourTouch does not examine the contents in any manner. YourTouch does not authenticate, approve, or otherwise vouch for any user’s content or any content posted or uploaded on the Website in general. Users may be held legally liable for their contents and may be held legally accountable if their contents or material contain defamatory remarks or anything protected by copyright, trademark, or other intellectual property rights. Please contact [email protected] if you come across any abuse or violation of these Terms.
Unauthorized Charges on your card
If you observe charges on your credit/debit card for purchases made on YourTouch but you never registered an account or signed up, please confirm that the order was not placed by family members or business colleagues authorized to make purchases on your behalf. If you’re still unsure about the charge, please report it to YourTouch within 60 days of the transaction so that we can start an inquiry.
Cancellation of Fraudulent Orders
We regularly monitor transactions for fraudulent behavior in order to guarantee a safe and secure purchasing experience. YourTouch maintains the right to cancel all past, pending, and future orders without liability if any suspicious conduct is detected.
YourTouch also retains the right to refuse or cancel orders in the event of pricing discrepancies on the website or stock shortages. Before approving an order, we may demand extra verifications or information.
If all or part of your order is canceled, or if additional information is needed to accept your order, we will notify you. If you cancel your order after it has been charged to your card, the money will be refunded to your card account. Any promotional vouchers used to cover the costs of the canceled orders will not be returned.
Cancellation of Bulk Orders
At any time during the product delivery process, YourTouch reserves the right to cancel any orders that meet the requirements for a “Bulk Order.” If an order fits the following criteria, as well as any extra criteria set forth by YourTouch, it will be designated as a ‘Bulk Order.’
- The products ordered are for business resale, not for personal consumption.
- Depending on the product category, many orders for the same product were placed at the same address.
- Ordered in bulk quantities of the same product.
- The address provided in the order data is incorrect.
- Any dishonesty in placing the order.
All brand, product, and service names used on this site are trademarks, trade names, or service marks of YourTouch, unless otherwise stated. You may not advertise or distribute products or offer services under or by reference to, or otherwise use or reproduce any such trademarks, trade names, or service marks without the prior written authorization of YourTouch or the owner of such trademarks, trade names, or service marks.
2. Ownership of materials on the site
All copyright and database rights in the site and its contents belong to YourTouch, unless otherwise specified. You may not publish, distribute, extract, re-use, or reproduce any part of the site in any material form (including photocopying or storing it in any medium by electronic means) unless permitted by the Indian Copyright Act, 1957 or the Trademark Act, 1999, as applicable, or any equivalent legislation in India.
- The content of this website’s pages is wholly owned by YourTouch. Reproduction of any part or all of the materials in any form is banned unless the following permissions are granted:-
- Personal use copying licence: You may make copies of the site as necessary incidental acts while viewing it, and you may print as much of the site as is reasonable for private purposes for your personal use.
b. Permission to recopy for specific purposes:
You may recopy the material to individual third parties for their personal information only if you comply with the following conditions:
- You credit the material’s source to YourTouch’s web pages. In the copy of the information, you must include such acknowledgment as well as the top-level URL from the YourTouch website.
- You notify the third party that these terms apply to him or her and that he or she must adhere to them. This recopying license does not allow the material or any part of it to be used in any other work or publication, whether in hard copy, electronic, or any other format. No part of a page from the YourTouch website may be distributed or reproduced for any commercial purpose, in particular (but not limited to).
No portion of the YourTouch website may be reproduced, transferred to, or stored on any other website or electronic retrieval system.
Amendments of the terms
We retain the right to change these Terms at any moment without prior notice to you. Any such modification will take effect once the amended terms are published on the site.
You acknowledge and agree that these Terms and Conditions are the final and exclusive agreement between us concerning your use of the website, and that they supersede and govern any and all previous proposals, agreements, or other communications.
We retain the right to amend these Terms and Conditions at any time, in our sole discretion, by posting the changes on the website and providing notice of the change. Any modifications become effective immediately after they are posted on the site and a notification of such a change is published. Following that, your continued use of the website signifies your acceptance of all the revised Terms and Conditions. We reserve the right to terminate any of the privileges granted by these Terms and Conditions with or without notice. Any termination or other notification must be complied with immediately, including, if appropriate, by stopping all use of the website.
Nothing in these Terms & Conditions should be regarded as establishing any kind of agency, partnership, or other joint venture between us. Our failure to insist on your compliance with any condition of this agreement does not forfeit our right to do so at any time in the future, nor does our waiver of a violation of any provision constitute a waiver of the provision itself. If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law or by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid in their entirety; rather, the adjudicating entity shall modify these Terms and Conditions to the greatest extent possible.
Ownership of materials on the site
Unless otherwise noted, all copyright and database rights in the site and its contents are owned by YourTouch. You may not publish, distribute, extract, re-use, or reproduce any part of the site in any material form (including photocopying or storing it in any medium by electronic means) unless permitted by the Indian Copyright Act, 1957 or The Trademark Act, 1999, as applicable, or any equivalent legislation in India.
- If you have any queries about your order or simply want to know the status of the order please reach us through
Phone: +91 89776 30799
- +91 89779 30799
Email: [email protected]
Contact Days: Monday to Saturday (10:00 a.m. to 06:00 p.m.)